Terms of Service

Last updated: January 13, 2026

Welcome to Agent Tunnel. By using our software and services, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By downloading, installing, or using Agent Tunnel ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software.

2. Description of Service

Agent Tunnel is a desktop application that enables remote control of Claude Code sessions via Telegram or Slack. The Software creates a secure tunnel between your device and messaging platforms, allowing you to interact with AI coding assistants remotely.

3. License Grant

Subject to your compliance with these Terms and valid license activation, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Software for your personal or business purposes.

4. License Types

We offer three license types:

5. Machine Activation

Each license is activated on a single machine. If you need to transfer your license to a different machine (e.g., when upgrading computers), please contact support. We allow reasonable transfers but reserve the right to limit excessive transfer requests.

6. Acceptable Use

You agree NOT to:

7. Third-Party Services

The Software integrates with third-party services including:

Your use of these services is subject to their respective terms of service. We are not responsible for the availability or functionality of third-party services.

8. Data and Privacy

Please refer to our Privacy Policy for information about how we collect, use, and protect your data.

9. Refund Policy

We offer refunds under the following conditions:

To request a refund, contact us at [email protected] with your order details.

10. Subscription Cancellation

You may cancel your subscription at any time through your LemonSqueezy customer portal. Upon cancellation:

11. Updates and Support

We may release updates to the Software at our discretion. While we aim to provide support, we do not guarantee response times or resolution of all issues. Support is provided via email at [email protected].

12. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SOFTWARE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE LICENSE IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless Agent Tunnel, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Software or violation of these Terms.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new Terms on our website. Your continued use of the Software after such changes constitutes acceptance of the updated Terms.

16. Termination

We may terminate or suspend your license immediately if you violate these Terms. Upon termination:

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

18. Contact Information

For questions about these Terms, please contact us at:

Email: [email protected]

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Agent Tunnel regarding the use of the Software.